1. Customer Requirement Overview

The customer operates across LED applications, next-generation media, wholesale distribution, and industrial equipment spare parts. Typical power scenarios include event setup, outdoor LED displays, mobile media production, warehouse and distribution operations, temporary industrial power supply, and equipment testing.

These scenarios commonly require:

• Stable 230V single-phase and 400V three-phase AC power;
• Compatibility with the French and European 50Hz commercial power environment;
• Support for 32A-class electrical applications, such as 400V 32A three-phase equipment and 230V 32A single-phase equipment;
• Mobile deployment where fixed grid access is limited or temporary wiring is costly;
• Stable power quality for LED screens, media control systems, and production equipment;
• High peak power support for motors, tools, and industrial devices with startup surges;
• A low-noise, emission-free alternative to traditional fuel generators.

Based on these needs, the EP12000iL portable power station system is recommended as a mobile three-phase power solution suitable for French commercial and light-industrial electrical parameters.

2. Recommended Product: EP12000iL Portable Power Station

The EP12000iL is a high-power portable energy storage system with a built-in 7680Wh LiFePO4 battery. It supports multiple AC output modes and is suitable for the common French 230/400V, 50Hz power environment.

Core Matching Capabilities

Note: France commonly uses a 230/400V, 50Hz low-voltage supply system. EP12000iL’s 230/400V three-phase output and 230V single-phase output match this application environment. Final plugs, sockets, grounding, circuit protection and distribution design should be confirmed by a qualified electrician according to local French electrical regulations.

3. Solution Architecture

3.1 Standard Mobile Power Configuration

Recommended configuration:

• EP12000iL main unit × 1
• EP12000B extra battery packs according to runtime needs
• 400V 32A three-phase output adapter / distribution interface
• 230V 32A single-phase output adapter / distribution interface
• Distribution box with circuit breaker, RCD protection, and grounding design
• Optional solar, generator, EV charger, or utility input for recharging

3.2 Power Supply Logic

The EP12000iL can work as a mobile primary power source for:

1. 400V three-phase loads
   Suitable for industrial equipment, motor-driven devices, event power distribution, stage systems, and temporary three-phase panels.

2. 230V single-phase loads
   Suitable for LED controllers, media playback systems, lighting, computers, communication equipment, tools, and office devices.

3. Low-voltage DC / USB loads
   Suitable for mobile office devices, communication terminals, cameras, and auxiliary monitoring systems.

4. UPS-protected loads
   For LED screen controllers, media servers, live streaming systems, and network devices, the ≤10ms transfer time helps reduce the risk of shutdowns, black screens, and system restarts.

4. Typical Application Scenarios

Scenario 1: LED Display and Event Power

For exhibitions, stages, outdoor advertising, product launches, and temporary events, customers often need to power LED screens, controllers, video processors, lighting, and audio systems. The EP12000iL provides stable 230V single-phase and 400V three-phase output for fast on-site deployment.

Solution value:

• Supports 230/400V for French commercial electrical environments;
• Pure sine wave output for LED control and media systems;
• Lower noise and zero exhaust compared with fuel generators;
• UPS function helps prevent LED blackouts and controller restarts;
• Mobile chassis supports fast relocation across event sites.

Scenario 2: Next-Generation Media and Mobile Production

For film production, outdoor livestreaming, mobile media vehicles, and temporary studios, equipment may include lighting, cameras, switchers, wireless transmission, computers, and storage systems. The EP12000iL can serve as a high-power silent mobile power source.

Solution value:

• Up to 12kVA three-phase continuous output for multi-device operation;
• ≤10ms transfer time for critical media backup power;
• APP monitoring for real-time power status management;
• Multiple recharging options, including utility, solar, generator, and EV charging input;
• Emission-free operation for indoor studios, city filming, and low-noise environments.

Scenario 3: Wholesale Distribution and Temporary Warehouse Operations

Wholesale and distribution businesses may need temporary power for scanning systems, lighting, packing equipment, forklift-related devices, tools, and mobile office equipment. The EP12000iL provides a flexible mobile distribution solution.

Solution value:

• 230V single-phase output for office, lighting, communication, and small equipment;
• 400V three-phase output for selected industrial devices or temporary distribution panels;
• Backup power support to reduce downtime during grid interruption;
• Expandable battery capacity for long operating hours;
• Easy movement across warehouses, parks, and exhibition areas.

Scenario 4: Industrial Equipment Spare Parts Testing and Maintenance

Industrial spare parts operations often involve motors, control cabinets, test tools, and field maintenance equipment. With three-phase output and high peak power, the EP12000iL supports temporary testing, commissioning, and on-site service.

Solution value:

• Three-phase 230/400V output for European industrial equipment testing;
• 12kVA continuous output and 24kVA peak output for startup surges;
• Supports 400V 32A-class application requirements for temporary distribution;
• Pure sine wave output reduces interference risks for control systems;
• Protective design and cooling system support demanding field environments.

5. Technical Matching: 400V 32A and 230V 32A

The customer’s request for “400V 32A and 230V 32A” can be understood as a need to match common French and European commercial electrical parameters.

5.1 400V 32A Three-Phase Equipment

• France and Europe commonly use 230/400V, 50Hz low-voltage three-phase systems;
• EP12000iL supports 230/400V three-phase rated output;
• Three-phase continuous output is 12000VA, with 24000VA peak output;
• Suitable for medium and small three-phase equipment, temporary distribution panels, LED/stage systems, and industrial testing devices.

Important note: the theoretical apparent power of a 400V 32A three-phase interface can exceed 12kVA. Therefore, the actual supported load should be calculated according to the EP12000iL’s 12kVA continuous output capacity and the real operating power of the connected equipment. For loads close to or above this level, a two-unit parallel solution is recommended.

5.2 230V 32A Single-Phase Equipment

• EP12000iL supports 220/230/240V single-phase output;
• Single-phase continuous output is 11000VA;
• AC input supports single-phase 32A MAX, suitable for recharging from French 230V utility power or generators;
• Suitable for single-phase LED systems, media equipment, lighting, tools, office devices, and communication equipment.

5.3 Two-Unit Parallel Solution

For higher power demand, two EP12000iL units with the same rated voltage and frequency can operate in parallel to increase the total available output power to 24kVA.

This configuration is suitable for:

• Large LED screen systems or multi-circuit event power;
• Multiple industrial devices running at the same time;
• Equipment with higher startup surge demand;
• Applications closer to the full capacity range of 400V 32A three-phase power.

6. Runtime and Expansion Plan

The EP12000iL main unit includes a 7680Wh LiFePO4 battery. For longer operation, EP12000B extra battery packs can be added. Each extra battery provides 11776Wh, and up to 31 packs can be connected for a total capacity of up to 372kWh.

7. Charging and Energy Replenishment

The EP12000iL supports multiple fast charging options for flexible commercial and industrial use.

Available charging options include:

• Utility power input;
• Three-phase / single-phase AC generator input;
• High-voltage solar input;
• Low-voltage solar input;
• EV charger input;
• Vehicle charging;
• Wind turbine input;
• DC quick charging.

For AC input, three-phase charging supports 180/310–250/430VAC, 32A MAX, while single-phase charging supports 180–250VAC, 16/32A MAX. Under maximum charging conditions, the main unit can be fully charged in about 70 minutes.

8. Solution Advantages

8.1 Matches French Electrical Parameters

EP12000iL supports 230/400V three-phase, 230V single-phase, and 50Hz output, making it suitable for common French commercial and light-industrial electrical environments.

8.2 Suitable for LED and Media Equipment

Pure sine wave output, THD < 3%, UPS transfer capability, and APP monitoring make it suitable for LED screens, media servers, filming equipment, and control systems.

8.3 Covers Industrial Spare Parts Applications

With 12kVA three-phase continuous output and 24kVA peak output, the system can support selected industrial equipment testing, maintenance, commissioning, and temporary field power.

8.4 Mobile, Low-Noise, and Emission-Free

Compared with traditional fuel generators, the EP12000iL is more suitable for exhibition halls, city events, commercial spaces, warehouse parks, and mixed indoor/outdoor use.

8.5 Expandable and Parallel-Capable

Battery packs extend runtime, while two-unit parallel operation increases total power capacity. This allows the system to scale from single-point mobile power to larger temporary power systems.

9. Customer-Facing Solution Statement

For the customer’s LED, next-generation media, wholesale distribution, and industrial equipment spare parts business, we recommend the EP12000iL as a mobile three-phase power solution for the French market. The system supports 230/400V three-phase, 230V single-phase, and 50Hz output, matching typical applications that require 400V 32A three-phase and 230V 32A single-phase power.

A single EP12000iL provides 12kVA three-phase continuous output and 24kVA peak output, together with pure sine wave power, UPS-level fast transfer, APP monitoring, multiple charging methods, and modular battery expansion. For LED displays, outdoor media, mobile production, wholesale warehouse operations, and industrial equipment spare parts testing, it offers stable, quiet, emission-free, and easy-to-deploy mobile power.

For higher power or longer runtime, two EP12000iL units can be operated in parallel to provide up to 24kVA continuous output, while EP12000B extra battery packs can expand the total energy capacity to 372kWh. This makes the solution suitable both as a clean alternative to fuel generators and as a flexible mobile power system for French commercial events, temporary power distribution, and industrial field maintenance.

10. Communication Notes for the Customer

1. Emphasize parameter matching: highlight 230/400V, 50Hz, three-phase output, and 230V single-phase output.
2. Avoid promising full-load 400V 32A operation: explain that the system supports 400V 32A-class applications, while actual load capacity should be calculated based on the 12kVA continuous output.
3. Recommend professional distribution accessories: French on-site use should include suitable CEE sockets, circuit breakers, RCD protection, and grounding designed by a qualified electrician.
4. Recommend parallel operation for high-power use: for loads close to full 400V 32A demand or multiple devices running together, use two EP12000iL units in parallel.
5. Match the message to each business line: LED, media production, wholesale distribution, and industrial spare parts each have different power pain points and should be addressed separately.